Privacy Policy

Last updated: 2 November 2026

Who we are and our role as data controller

entertyna operates the website as the data controller under UK GDPR and the Data Protection Act 2018. We are responsible for deciding how and why your personal data is processed when you visit our site or interact with our services related to professional video operations, live signal management, content distribution, camera work and reliable high-quality feeds for news and television broadcasting.

Scope of this notice

This privacy policy applies to all visitors, users and customers located in the United Kingdom who access our commercial website. It covers data collected through the contact form, the site-wide cookie banner and any other interactions with the platform. It does not cover third-party websites linked from our service.

Categories of personal data and sources

We collect contact details such as name, email address and any message content you provide through the contact form. Usage data including IP address, browser type, device information and pages visited is gathered automatically. Cookie preferences are stored based on your selections via the cookie banner. All data is obtained directly from you or through your device interactions with the site.

Purposes of processing and legal bases

We process contact form submissions to respond to enquiries on the legal basis of legitimate interests and consent where applicable. Usage data supports site functionality and analytics under legitimate interests. Cookie data is processed to remember preferences under consent via the cookie banner in line with PECR. We do not process data for direct marketing without explicit consent.

Whether providing data is required

Supplying information through the contact form is voluntary. However, if you choose not to provide necessary details we may be unable to respond to your enquiry. Cookie acceptance is optional but declining certain cookies may limit site features such as preference memory.

Cookies and similar technologies

We use cookies and similar technologies to manage user preferences and basic site performance. A site-wide cookie banner allows you to accept or reject non-essential cookies. Please refer to our separate Cookie Policy for full details on the types of cookies used and how to manage them.

Processors, recipients and disclosures

We engage service providers such as hosting companies, email delivery services and analytics providers who act as processors under contract. Personal data may be disclosed if required by law or to protect our rights. We do not sell personal data to third parties.

International transfers

Some processors may be located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations or appropriate safeguards such as standard contractual clauses approved by the Information Commissioner’s Office to protect your data.

Retention periods

Contact form data is retained for up to two years after the last interaction to handle follow-up enquiries. Usage and cookie data are kept for no longer than twelve months unless a longer period is required for legal compliance. Criteria for retention include legal obligations, dispute resolution needs and legitimate business interests.

Security and data minimisation

We implement technical and organisational measures including encryption, access controls and regular reviews to protect personal data. We collect only the minimum data necessary for the stated purposes and do not make absolute guarantees regarding security.

Your data subject rights

Under UK GDPR you have rights to access, rectification, erasure, restriction, portability and objection regarding your personal data. To exercise these rights contact us using the details on our Contacts page or via info@gravitymedia.com.

Withdrawing consent and objecting to marketing

Where processing is based on consent you may withdraw it at any time by adjusting cookie settings or contacting us. You have the right to object to direct marketing and any profiling activities we may conduct.

Right to complain

If you are dissatisfied with how we handle your data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, at their official contact points.

Children and age restrictions

Our services are intended for professional users and businesses. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that such data has been collected we will delete it promptly.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or significant effects on individuals.

Changes to this policy

We may update this privacy policy from time to time. The last updated date at the top of the page indicates the current version. Continued use of the site after changes constitutes acceptance of the revised policy.